UnityResident

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UnityResident™

By engaging in our resident service feature—UnityResident™ your residents are able to access services through our resident portal. This online portal enables residents to make maintenance requests, received notifications, make payments, and participate in community messaging. UnityResident™ presents a quick and effective way for your residents to take care of any of their maintenance, postage, communication, or payment needs. It puts control in the hands of your resident to manage their own activity—eliminating needless office visits and property manager involvement.

Our portal service also provides your residents with renters’ insurance options from highly rated companies. In addition this service will generate a report that presents you with adoption rates and coverage. UnityResident™ fully integrates with your existing PMS.

• Maintenance requests and status review.
• Community messaging, including community announcements and emails with PM.
• Resident life is simplified by making these online options available.
• Complete view of their payment activity.
• Parcel delivery notifications.

By utilizing our Payment Portal option accessed through UnityResident™ your residents will be able to make online payments.

• A simple way for your residents to pay online with credit card or e-check.
• One time, scheduled, and recurring payments.
• Payments are posted to your PMS in real time.
• Batch reporting and updated accounting reports.
• Full integration with your PMS.
• Ability to see charges and payment history.
• Over 30,000 cash payment centers including CVS & 7-Eleven.
• Telephone, online, or mail- by credit card, check, or money order.

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